Q & A.

よくある質問

General

What styles of printing do you offer?


We offer Screen Printing (also called silk screening), Embroidery, Vinyl Transfers, Direct to Garment (DTG), Dye Sublimation and more. The best print method will depend on your specific project.




How long does it take?


Standard production time for Vinyl Transfers, Direct to Garment, and Dye Sublimation is typically one week for small orders. Screen Printing and Large Embroidery orders typically take about 7-10 business days. Rush Service may be available. Please email your artwork and order details for Rush Service availability. West LA office: info@Imprintrevolution.com Mar Vista office: info@appleimprint.com




What if I only want one shirt?


We can make it! We can print as little as one shirt or several thousand shirts for you. Please send an email with your artwork and desired shirt brand/style/color/size, so we can create a quote for you. You can also stop by our store to work with one of our trained designers.




How do I order?


The best way to finalize an order is by stopping by our store. The average in-store order takes about 15 minutes to finalize. Finalizing an order means we have approved art, approved garments, approved invoice, and payment. Once the order is finalized, production time begins. Production times will vary depending on the specifics of the order.




Where can I park?


Street parking is usually available in front of our store - just check street cleaning signs.




What makes your company stand out from other printing places?


We care! We also have the knowledge to give you the best advise and have superior printing capabilities. Come work with one of our trained graphic designers to bring your ideas to life!




Do I need to make an appointment?


Appointments are not necessary. At most times, there's no wait time.




What brands do you carry?


We carry most major brands like Gildan, Next Level, Bella Canvas, American Apparel, Port Authority, and more. Feel free to check out our go to garments HERE, or call us to check if we have a specific style you're looking for.




Can I order a sample before I make a large order?


Yes - this typically means we have a 1 shirt order and a separate larger order. A 1 shirt order typically costs more, as all the startup work will need to get done, but we'll keep cost as low as possible for you.




I purchased an order last month and LOVED it! Can I reorder the same exact thing again?


Yes! We keep files on file for 5 years and are always up for making more! (:




Do you only print tshirts?


We can print on many other items! Hoodies, caps, bags...but not just garments. Drinkware, stickers, and totes are the next more popular items. The sky's the limit - need your logo on a fly swatter? A USB drive? Sunscreen? Avocado peelers, sharpies, mints, pedometers, etc. Please send us an email with what you're looking for, so we can source it for you. You can also check our online catalog here: http://imprintrevolution.logomall.com/




Do you print on shoes?


This may be possible depending on the shoes and the art. Please bring them in, so we can see if they will load into the machines. It may take a full business day to check if we can actually load the shoes into the machines.





Art

Can you help me make a design?


Yes! Everyone on our staff is a trained graphic designer. Please stop by one of our offices, so we can create something amazing together.




What type of files do you accept?


We can work with a wide array of file types. Typically, vector illustrator files (with outlined text) or high res photoshop files are preferred. Please send us what you have and we'll adjust as needed.




Can you print my fanart? TV characters? Professional team logos?


Copyright and Related Questions

As we mention in our terms, it is never our intention to print copyrighted designs or works without permission from the copyright holders.

You represent and warrant that you have the right to use all designs (including text) that you provide to us to decorate merchandise ("Designs.") You agree to indemnify us and hold us harmless for, from and against all claims of third parties related to claims related to the Designs and our placement of the Designs on merchandise, including but not limited to claims of infringement, defamation or slander.

What about fan art?

Essentially, anything from any book, motion picture, film, or television cannot be reproduced (printed) without express written permission.

Some key points about U.S. copyright law:

According to copyright law, copyright holders have the sole right to distribute derivative works based on an original creation.

When in doubt about copyright, the answer is no. "The key point to remember is this: Fan fiction and fan art are, usually, an infringement of the right of the copyright holder to prepare and license derivative works based on the original. This is almost without exception." This is discussed more thoroughly here:
https://www.plagiarismtoday.com/2010/05/13/the-messy-world-of-fan-art-and-copyright/

As a business, we cannot legally print copyrighted material (for any purpose – personal use, donation, display, gift, sale, anything), even if we personally suspect the copyright holder wouldn’t mind, or that it’s a small project etc. We’ve had colleagues shut down for small infractions, and we can’t take the risk.

What about parody?

Parody is protected in a limited way. However, it's up to a judge to determine whether something is parody. Since none of our staff is a judge, or even an attorney, we have to be safe and assume that a judge's defniition would be very, very narrow. So, in most situations, we're not able to print parodies of copyrighted art. Sorry, we don't make the laws.

What if I'm not going to sell it?

A common myth is that it's okay to print or share copyrighted material as long as it is not for sale. However, this has no impact on the legality of the matter. We cannot legally make one shirt for a gift for your friend if it's got a copyrighted character on it. Even if you drew the character by hand. It's still derivative work in the eyes of the law (or at least enough judges that we can't take the chance).




Can you turn my logo into a patch?


This will depend on the logo, but if anyone can do it, we can. Please send the art and size so we can check to see if it's doable.





Pricing and Payment

How much is it to print just one shirt?


Cost will depend on art and shirt style. The least expensive option for a single shirt is a left chest Direct To Garment print up to 5x5" on a white Gildan cotton shirt. Cost for that would be $29.95. The more shirts you get like that, the lower the cost. For example, if you get 5 of that same shirt they'll only be $13.95 each. Specialty items can cost more - for example: a 15" tall Bling Gold Vinyl print (a shiny, textured gold that's really cool!) would be closer to $50. Please email your art or stop by our store so we can create a custom quote for your project.




Can I pay for my order over the phone?


Yes! Please have the invoice handy, so we can match the payment to the correct order.




Do I have to pay the total up front?


We take full payment before beginning work on your order. If you have already been placing orders with us consistently for several months, and would like to inquire about terms, contact our accounting department to discuss.




Do you offer wholesale pricing on printing?


We have customers that re-sell several hundred thousand shirts each year. For a custom quote, please send over your 3 month order history packet. We will create a custom quoting chart for you, along with minimums required to remain in that pricing. We cannot give out wholesale pricing without receiving a 3 month order history packet.




Do you offer discounts for non-profits?


Most of our customers are non-profits and our pricing is structured taking that into account. We generally do not include additional discounts for non-profits.




Can I bring my own items?


We strongly prefer to supply the items we are decorating. Our customers usually save money and time by having us source the garments, and the process goes more smoothly. However, if you have an unusual item that we do not offer, we can work with items you supply. There is some risk inherent in having your own items decorated.




How do I request sponsorships or donations?


As much as we would love to help everyone, we receive several requests daily. We focus our charitable donations on a small number of organizations that we passionately want to support, most notably Our House and J3. In limited situations we are able to offer a discount for certain projects, but we are unable to do blanket donations or sponsorships.





Rush Service, Specialty Printing, & Fulfillment

Do you offer rush service?


Yes! Rush pricing depends on your project and our availability. In some cases we can complete your project while you wait.
Please send over your artwork, what type of shirts/items you'd like printed, and when you need them by, so we can create a custom rush quote for you.
Rush fees are on a sliding scale based on how long we have to work on the project.




Do you offer any specialty type of screen printing like foil, waterbased inks, discharge, or process printing?


Yes! We are equipped for specialty screen printing, including:

  • foil
  • puff
  • waterbased/discharge
  • glow-in-the-dark
  • other specialty options
Please send over the design and shirts desired, so we can create a custom quote and mockup for you.




Do you offer fulfillment services?


We can! Fulfillment consultation begins at $60/ hour. Please prepare your 3 month order history packet, so we can schedule a time for consultation. If you're a new company, we recommend fulfilling your own orders to start. This will allow you to figure out what shipping methods, packaging, refund policies, fulfillment days and customer management systems you'd like to use. For example, Zappos did not think about fulfillment services until they had about 500,000 in inventory. (Delivering Happiness by Tony Hsieh)




Can you ship my order to me or anywhere else?


Yes! Please let us know what shipping method and what address you'd like your order sent to, at the time of placing your order. The most popular shipping method is UPS Ground.




Can Imprint Revolution print on-site at my event?


We can! Please send us the date, time, location, and event details so we can create a quote for you.





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